Terms of Use

Last updated: 23 October 2026 · Version 2026-10e · These terms apply to SabiCare on WhatsApp and any other messaging app we support.

Please read this. SabiCare helps you check whether a product's NAFDAC number is on the public register. It is an information tool, not medical advice, and it cannot tell you for certain that a particular pack is genuine or safe.

1. Who we are and what you agree to

SabiCare is operated by ADOPTAI CONSULT ("SabiCare", "we", "us"). By sending your first message after the welcome notice, or by continuing to use SabiCare, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use SabiCare. You must be 18 or over, or use it with a parent or guardian.

2. What SabiCare does

Checks NAFDAC registration numbers (sent as text or a photo of the pack) against public NAFDAC data and tells you what we found.
Optional extras: a care plan (SETUP) with medicine, drink-water and meal reminders (each medicine up to 4 times a day, water and meals up to 2 a day each, and up to 30 reminders in total), supply and refill alerts, caregiver alerts, a weekly summary of the doses you took, a nearby-pharmacy finder, badges, referrals and sharing. Each medicine is saved as soon as you see it confirmed; you can change or delete it any time with MY REMINDERS.
Replies in English, Pidgin, Yoruba, Hausa, Igbo and French. Translations are produced automatically and may contain errors.

3. Not medical advice; limits of verification

SabiCare is not affiliated with, endorsed by or acting for NAFDAC or any government body. We use NAFDAC's public information.
A "verified" result means the number matches an entry on the register at the time we looked. It is not a guarantee that the pack you hold is genuine, unexpired, unopened, correctly stored or safe: counterfeiters can copy real numbers. Always check the pack, the seller and the expiry date.
A "not found" result does not by itself prove a product is fake (the register may be incomplete or the number may have been misread). If something looks wrong, do not use it; ask a pharmacist, and report it to NAFDAC.
Nothing from SabiCare is medical, pharmaceutical or professional advice. Do not start, stop or change a medicine because of a SabiCare message. In an emergency contact a doctor or emergency services immediately.
Reminders are a convenience. They can fail, arrive late or not arrive (for example if your phone is off, WhatsApp is down, or you have blocked the bot). Do not rely on them for time-critical or life-critical medication.
Reminders follow your local time: we work out your time zone from your number's country code (including summer-time changes), and you can change it with TIME ZONE. If our service is interrupted and a reminder would arrive more than 2 hours late, we skip it rather than send it close to your next dose; the next one comes on time.
The times, quantities and "days left" figures are the ones you enter, and any estimate is only arithmetic on them. You are responsible for entering the correct medicine, times and amount for what your doctor or pharmacist prescribed, and for checking your pack. SabiCare never recommends a medicine or a dose, and the illness label you may add is only a note for you.
A missed-dose message gives only general safety information (such as never doubling a dose). For anything specific, ask your pharmacist or doctor. Do not stop a regular medicine suddenly because of a SabiCare message or the lack of one.

4. Names, caregivers and other people

Names are optional. You can give a first name or nickname for yourself, and a name or label for a caregiver, to give reminders and alerts some context. You can skip them and change your own with MY NAME.
Caregivers must agree. You add a caregiver, family member, pharmacist or friend by forwarding them a one-time link. They are linked, and can receive alerts about missed doses, only after they accept it. Only invite someone who is happy to be contacted, and who you are comfortable knowing the names of the medicines you linked.
A caregiver can stop alerts at any time by sending STOP ALERTS, and you can stop or change reminders with REMINDERS.
One caregiver is included with reminders. Each extra caregiver is a separate one-time payment that covers one more person for 30 days from the day you pay. When it ends, that extra person stops getting alerts (your first caregiver keeps them) until you pay again. See your caregivers with MY CAREGIVERS.
Do not set up reminders or share health details about another person unless you are their parent, guardian or carer, or they have asked you to. You are responsible for that choice. Alerts to caregivers are best-effort and are not an emergency or monitoring service.

5. Your use of SabiCare

You agree not to: misuse the service or try to break, overload or probe it; send unlawful, abusive or misleading content; try to get around usage limits; use it to harass anyone; or use automated tools to scrape it. We may limit, suspend or block anyone who does, and may block a number or account that abuses the service.

6. Free use, limits and plans

Free use includes 3 product checks a day. An optional paid plan ("SabiCare Unlimited": 7, 30, 90 or 365 days, paid once with no auto-renew) removes the daily limit and includes reminders. The price and duration are shown on the payment page before you pay.
Your first reminder starts a free week of reminders (once per number). When it ends, your reminders pause until you subscribe; nothing you set up is deleted.
Inviting friends: every 2 people who join through your link and check a product earn you 1 free day of SabiCare Unlimited, up to 30 free days a calendar month. There is no cash reward. Free days cannot be exchanged for money.
Features, limits and prices can change. Anything you have already paid for will be honoured for the period you paid for.

7. Payments

Payments are processed by Flutterwave, in Naira (Nigerian numbers), British pounds (UK numbers), euros (the rest of Europe) or US dollars (everywhere else). On a messaging app that gives us no phone number, the currency follows the region you tell us you pay from; please choose it honestly, as we may ask for the correct price otherwise. We do not see or store your card or bank details.
Each payment link is for the plan and price shown with it. Please pay it soon after you receive it; if a plan has since changed, we apply the plan the link was for, never a different one.
A plan is a one-time payment for a fixed period; it does not renew automatically unless we clearly say so at checkout.
Your plan switches on automatically when Flutterwave confirms payment. If you paid and it did not activate, message us with your payment reference and we will fix it or refund you.
Because the service is delivered digitally and immediately, payments are generally non-refundable once the plan is active, except where the law requires otherwise or where we failed to provide what you paid for. Nothing here limits your rights under the Federal Competition and Consumer Protection Act 2018.

8. Messaging platforms

SabiCare runs on WhatsApp (Meta) and may run on other messaging apps. Their own terms and privacy policies apply to your use of those apps, and we are not responsible for their outages, charges (such as mobile data) or decisions. Message delivery on WhatsApp can depend on Meta's rules (for example, free-form messages may only reach you if you messaged us in the last 24 hours).

We may occasionally send you news about SabiCare, such as new features or product-safety alerts. Send STOP UPDATES to stop them at any time (START UPDATES to get them again). This does not stop your reminders or alerts.

9. Your content

You keep ownership of what you send. You give us permission to process it to provide the service, as explained in the Privacy Policy, and to use it in anonymised, aggregated form to improve SabiCare. Only send what you have the right to send. When you report a product, you allow us to share the report with the relevant regulator or manufacturer.

10. Our property

The SabiCare name, logo, software and content are ours or our licensors'. NAFDAC and other third-party names and data belong to their owners. You may not copy or resell the service.

11. Availability and changes

We try to keep SabiCare running but do not promise it will be uninterrupted or error-free. We may change, suspend or stop any feature, and may update these Terms; we will change the "last updated" date and tell you in the app of significant changes. Using SabiCare after a change means you accept it.

12. Disclaimers and limits on our liability

To the fullest extent the law allows: SabiCare is provided "as is" and "as available"; we do not promise that results are complete, accurate or up to date; and we are not liable for loss or harm arising from your reliance on a result, a missed or late reminder, a translation error, the actions of NAFDAC, a manufacturer, seller or pharmacy, or events outside our control. Our total liability to you for any claim is limited to the amount you paid us in the 3 months before the claim (or ₦10,000 if you paid nothing).

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including for death or personal injury caused by our negligence, for fraud, or your statutory consumer rights.

13. Ending your use

You can stop at any time and delete your data by sending DELETE MY DATA to SabiCare. We may suspend or end your access if you break these Terms or the law. Sections that by their nature should continue (such as 3, 4, 9, 10, 12 and 14) will continue after you stop.

14. Governing law and disputes

These Terms are governed by the laws of the Federal Republic of Nigeria. Please contact us first and we will try in good faith to resolve any dispute informally. If that fails, the courts of Lagos State have jurisdiction, without affecting any right you have to bring a complaint to a regulator such as the Nigeria Data Protection Commission or the Federal Competition and Consumer Protection Commission.

15. Contact

Message SabiCare on WhatsApp, or email hello@sabicare.com.ng. SabiCare is built by AdoptAI Consult.

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SabiCare by ADOPTAI CONSULT